Data Analyst II

Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. Most engineers work remotely and come into the office one week a quarter for planning.

Position summary:

RF Software is hiring for the Data Analyst II role to answer business questions with data and turn the answers into reports people actually use. You'll own a set of dashboards and the data behind them, and be the go-to person when someone asks why a number looks off. Hybrid. You will need to be in Syracuse at least two days per week.

What you'll do:

• Define metric logic with stakeholders and document it
• Field ad hoc requests through a ticket queue and prioritize them with your manager
• Prepare weekly and monthly KPI reports for department leads
• Create forecasts and simple models in Excel or Google Sheets
• Investigate data quality issues and work with data engineering to fix them at the source

What you need:

• 2-4 years of experience in a data or reporting analyst role
• Advanced Excel: pivot tables, XLOOKUP, Power Query
• Clear written and verbal communication with non-technical stakeholders
• Basic statistics: averages vs. medians, distributions, significance

Preferred qualifications:

• Salesforce or NetSuite reporting
• Industry background in retail, healthcare or logistics
• Python (pandas) or R for analysis

$38.50 to $42.00/hr

Benefits:

• Referral program
• Hybrid work

RF Software is an Equal Opportunity Employer, including disability and protected veteran status.

Please include a short note on why this role interests you.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at RF Software Inc..