Data Analyst II

About New Orleans IT:

Most work comes in through ConnectWise tickets, with a dispatch board for onsite visits. Dell, HP and Lenovo hardware is sold and supported for schools and local governments, as it has been since 2019. Tickets live in ConnectWise and everyone logs time to the quarter hour.

The role:

We're looking for a Data Analyst II to join our team. This is a remote role. You'll own a set of dashboards and the data behind them, and be the go-to person when someone asks why a number looks off. This role supports operations and finance managers with weekly reporting, ad hoc analysis and KPI tracking. Remote, open to candidates across the US.

What you'll work on:

• Investigate data quality issues and work with data engineering to fix them at the source
• Support A/B test readouts with basic statistical checks
• Field ad hoc requests through a ticket queue and prioritize them with your manager
• Clean and reconcile data from CRM, ERP and spreadsheet sources

About you:

• 3-5 years of experience in a data or reporting analyst role
• Advanced Excel: pivot tables, XLOOKUP, Power Query
• Experience with at least one BI tool such as Tableau, Power BI or Looker

Pay and benefits:

Salary range: $82,000-$101,000 a year

• Health, dental and vision coverage starting on day one
• 401(k) with 4% match
• Paid holidays

We are unable to sponsor visas for this position.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at New Orleans IT.