Data Analyst II

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail. Most of the office has been here more than ten years.

Role overview:

Our team is growing and we are hiring a Data Analyst II. You'll own a set of dashboards and the data behind them, and be the go-to person when someone asks why a number looks off. Remote, open to candidates across Estonia. You can set your own hours around a daily morning check-in. You will write a lot of updates, so clear written English is important.

Duties:

• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language.
• Build and maintain dashboards in Tableau, Power BI or Looker.
• Clean and reconcile data from CRM, ERP and spreadsheet sources.
• Field ad hoc requests through a ticket queue and prioritise them with your manager.
• Define metric logic with stakeholders and document it.
• Present results to managers and answer follow-up questions.
• Prepare weekly and monthly KPI reports for department leads.

Required qualifications:

• 3+ years of experience in a data or reporting analyst role.
• Basic statistics: averages vs. medians, distributions, significance.
• Habit of checking your own numbers before anyone else sees them.
• Advanced Excel: pivot tables, XLOOKUP, Power Query.

Preferred qualifications:

• Google Analytics 4 or Adobe Analytics.
• Tableau Desktop Specialist or Microsoft PL-300 certification.

Perks and benefits:

• Private medical care.
• Extra annual leave days.
• Flexible hours.
• Life insurance.
• Multisport card.
• Meal vouchers.

We are reviewing applications as they arrive, so apply early.

Shortlisted candidates will hear from us within two weeks.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kallas Konsultatsioonid OÜ.