Customer Assistant

Job Title: Customer Assistant

Location: Melbourne

Salary: $31.50 - $34.50 p/h + overtime

Hours: Saturday and Sunday shifts required

Contract: Permanent, full-time

Most of our gift and home lines come from makers in Victoria. Smith & Sons Mercantile is an independent store with 26 employees and one location. Breaks are 15 minutes per four hours, and lunch is 30.

Position summary:

Our Customer Assistant team handles everything from greeting customers to unloading the weekly truck. This is an in-person role at our Melbourne location.

Duties:

• Meet personal sales and add-on goals
• Ring up sales, returns and exchanges on the POS
• Open store credit cards and sign customers up for the loyalty program
• Greet customers and help them find what they need
• Help with inventory counts
• Watch for theft and follow loss prevention procedures
• Answer phones and check stock at other locations

What we're looking for:

• Can climb ladders to reach upper stock
• Reliable and on time
• Comfortable approaching customers and starting conversations

Perks and benefits:

• Superannuation on top of salary
• 17.5% leave loading
• Staff discounts
• Above-award pay rates

Aboriginal and Torres Strait Islander people are encouraged to apply.

Shortlisting will begin immediately.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Smith & Sons Mercantile.