CRM Systems Administrator, Remote

Who we are:

Our bench is in the back of a strip-mall storefront, where we image laptops and swap failed drives. We support about 60 local businesses, most within 30 minutes of the office. We started in 2017 and have grown to about 45 people.

The role:

CRM admin role covering HubSpot and Salesforce. Experience with either is fine if you're willing to learn the other. The CRM Systems Administrator, Remote owns our Salesforce org: users, permissions, automation, reports and data quality.

What you'll work on:

• Audit field usage and retire fields nobody fills in.
• Gather requirements from sales and service teams and turn them into configuration changes.
• Test changes in a sandbox and deploy with change sets or a DevOps tool like Gearset.
• Administer HubSpot properties, workflows, pipelines and lists.

Requirements:

• 3+ years of CRM administration experience.
• Ability to manage a request backlog and set expectations with users.
• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Experience with data loading, deduplication and data hygiene.
• Hands-on experience building Flows.

What you get:

• Paid leave.
• Flexible hours.
• Medical insurance.
• Internet allowance.

Applications are reviewed on a rolling basis.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bagmati Technology Group.