CRM Systems Administrator

About JJS Technology Group Group

Started by a former school district network admin in 2020, the business has grown almost entirely through referrals.

The role

This is a newly created position. CRM admin role covering HubSpot and Salesforce. Experience with either is fine if you're willing to learn the other. We engage team members in India as full-time contractors. Most of our contractors have been with us for more than two years. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

Job duties

• Train users and write how-to guides for new features
• Support integrations with Account Engagement (Pardot), HubSpot or Marketo
• Clean up duplicate records and set up matching and duplicate rules
• Administer HubSpot properties, workflows, pipelines and lists
• Manage users, profiles, permission sets and roles
• Maintain page layouts, record types, custom objects and fields

About you

• Understanding of sales and service processes: leads, opportunities, cases, quotes
• Experience with data loading, deduplication and data hygiene
• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Hands-on experience building Flows
• Ability to manage a request backlog and set expectations with users
• Excel skills for data prep and reconciliation

Pluses

• Integration tools such as Zapier, Workato or MuleSoft
• Salesforce Platform App Builder or Advanced Administrator certification

Pay and benefits

• Flexible hours
• Long-term engagement
• Annual rate review
• Monthly payments via wire transfer or Wise

Please submit your CV in English.

Duration: 9 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at JJS Technology Group.