CRM Systems Administrator

Our technicians handle onsite and remote support for medical offices, accounting firms and manufacturers on fixed monthly contracts. Typical projects include office moves, server migrations to Azure, and replacing aging switches and access points.

Great Lakes Computer Services is hiring a CRM Systems Administrator to work remotely from the US. CRM admin role covering HubSpot and Salesforce. Experience with either is fine if you're willing to learn the other. This role sits in Customer Operations and works closely with sales leadership. You'll get a lot of small requests and a few big ones. Remote position. Most of the team is in Palm Bay, but nobody is required to come in. We talk mostly in Slack and hop on quick calls when something needs discussing.

Your responsibilities:

• Build and maintain Flows, validation rules and approval processes.
• Handle data imports and mass updates with Data Loader or the Data Import Wizard.
• Administer HubSpot properties, workflows, pipelines and lists.
• Manage users, profiles, permission sets and roles.

You'll need:

• 2+ years of CRM administration experience.
• Ability to manage a request backlog and set expectations with users.
• Strong knowledge of the Salesforce security model and sharing settings.
• Experience with data loading, deduplication and data hygiene.

Benefits:

Salary: $94,000 - $109,000 annually

• Health, dental and vision coverage starting on day one.
• 401(k) with a 100% match up to 5%.
• Paid holidays.
• Cell phone reimbursement.
• Referral program.
• Flexible schedule.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Great Lakes Computer Services, LLC.