CRM Systems Administrator

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. We started in 2000 and have grown to about 10,900 people.

About the role

We are adding a CRM Systems Administrator to our CRM team. CRM admin role covering HubSpot and Salesforce. Experience with either is fine if you're willing to learn the other.

Key responsibilities

• Support integrations with Account Engagement (Pardot), HubSpot or Marketo
• Handle data imports and mass updates with Data Loader or the Data Import Wizard
• Review each of the three yearly Salesforce releases and plan for changes
• Gather requirements from sales and service teams and turn them into configuration changes
• Manage users, profiles, permission sets and roles
• Maintain page layouts, record types, custom objects and fields
• Create reports and dashboards for sales, service and leadership
• Work the CRM support queue

What you need

• 2-4 years of CRM administration experience
• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Excel skills for data prep and reconciliation
• Comfort with reports, dashboards and custom report types
• Experience with data loading, deduplication and data hygiene

Pay: €2,450 - €3,000 monthly

Why work with us

• Private medical care
• Extra annual leave days
• Multisport card

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canyonlight Ltd.