CRM Systems Administrator

We operate two 24/7 network operations centres and a security operations centre, staffed in three shifts. Headquartered in Jaipur, the company has grown since 2001 by acquiring regional IT providers.

About the role:

We're looking for a CRM Systems Administrator to join our team. This is a remote role. This role sits in Business Systems and works closely with sales leadership. You'll get a lot of small requests and a few big ones. Remote position. Most of the team is in Jaipur, but nobody is required to come in. We keep meetings to a minimum and work mostly async.

Day to day:

• Train users and write how-to guides for new features
• Support integrations with Account Engagement (Pardot), HubSpot or Marketo
• Gather requirements from sales and service teams and turn them into configuration changes
• Manage users, profiles, permission sets and roles
• Create reports and dashboards for sales, service and leadership

You'll need:

• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Hands-on experience building Flows
• Excel skills for data prep and reconciliation
• Understanding of sales and service processes: leads, opportunities, cases, quotes
• Ability to manage a request backlog and set expectations with users
• Comfort with reports, dashboards and custom report types

Benefits:

Rate: ₹10,00,000-₹12,50,000 per annum

• Health insurance for you and your family
• Provident fund
• Paid leave
• Meal coupons

Let us know your current notice period and salary expectations.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at BJ Computer Services.