CRM Systems Administrator

Al Khaleej Technology Group needs another CRM Systems Administrator to support about 150 sales, service and marketing users. Our team is spread across 11 countries. Headquarters is in Dubai. We hire in Pakistan through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. You will work Dubai business hours, Monday to Friday. You will need a stable internet connection and a backup power source (UPS or inverter).

Responsibilities

• Train users and write how-to guides for new features.
• Review each of the three yearly Salesforce releases and plan for changes.
• Audit field usage and retire fields nobody fills in.
• Work the CRM support queue.
• Gather requirements from sales and service teams and turn them into configuration changes.
• Create reports and dashboards for sales, service and leadership.

Qualifications

• 2+ years of CRM administration experience.
• Ability to manage a request backlog and set expectations with users.
• Salesforce Certified Administrator (or able to earn it within six months of hire)

What you get

Rate: PKR 330,000-PKR 380,000 a month

• Two weeks of paid leave at year end.
• Monthly internet allowance.
• Paid parental leave.

About the company

Started by a former school district network admin in 2016, the business has grown almost entirely through referrals. We started in 2016 and have grown to about 40 people. Our dress code is a company polo and clean jeans.

Let us know your current notice period and salary expectations.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Al Khaleej Technology Group LLC.