Business Systems Analyst

Regional offices in London and five other cities support agents and policyholders. Catastrophe teams deploy adjusters within days of a major storm. Founded in 1988, we now have 4,900 employees. Most of the office has been here more than ten years.

Job summary

Our team is growing and we are hiring a Business Systems Analyst. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. We are headquartered in London and have been hiring remotely since 2020. We engage team members in Mexico as full-time contractors. Most of our contractors have been with us for more than two years. You will need to be available during UK office hours, at least until 3:00 PM GMT. You will need a reliable internet connection and a quiet place to work.

Main duties

• Maintain a prioritized backlog with the product owner.
• Evaluate vendor software against requirements.
• Map current and future-state processes in Visio or Lucidchart.
• Write user stories and acceptance criteria in Jira.
• Prepare training materials and job aids for new processes.
• Plan and run user acceptance testing, and track defects to resolution.

Qualifications

• 3+ years as a business analyst or in a similar requirements role.
• Clear writer and presenter.
• Familiar with Agile and Scrum.
• Jira and Confluence experience.
• Bachelor's degree in business, information systems or a related field.

Preferred

• Salesforce Administrator certification.
• Power BI or Tableau.
• Process improvement training such as Lean Six Sigma.
• Finance or supply chain domain knowledge.

Rate: MXN 60,000 - MXN 78,000/month

Pay and benefits

• Company laptop.
• Paid time off.

We may close this posting early once we have enough applications.

We review applications as they come in.

Duration: 3 months. Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Yewbench Assurance.