Business Systems Analyst

Advisors, operations, compliance and technology teams total roughly 700 people. Our lending business funds equipment, vehicles and working capital for small and mid-sized companies across Croatia. Quarter-end is busy, and everyone helps with client review prep.

About the role

This is a new role. The team has doubled in size over the past year. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. Contract and full-time options available.

In this role you will

• Identify gaps between the system and how people actually do the work
• Write user stories and acceptance criteria in Jira
• Support go-lives with hands-on help and issue triage
• Run requirements sessions with business users and document what they need
• Evaluate vendor software against requirements
• Present findings and recommendations to managers and executives

What you need

• 3+ years as a business analyst or in a similar requirements role
• Experience writing user stories, requirements documents and test cases
• Advanced Excel skills
• Jira and Confluence experience
• Comfortable leading workshops with people who disagree

Preferred qualifications

• Power BI or Tableau
• Process improvement training such as Lean Six Sigma

Pay: €1,850 - €2,350 monthly

Benefits

• Private medical care
• Extra annual leave days
• Life insurance
• Training budget
• Annual bonus
• Cafeteria benefit system

Relocation support is available for the right candidate.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Savjetovanje Mikulić d.o.o..