Business Systems Analyst, Salesforce

Company overview

Our founder spent 20 years running plants before starting the firm in 1981. Everyone here does the work. There is no layer of partners selling and juniors delivering. Utilization target for consultants is 75 percent.

Overview

This role sits between business users and the technical team. You need to speak both languages. King Advisory is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Remote, open to candidates across the US.

Essential duties and responsibilities

• Identify gaps between the system and how people actually do the work.
• Support go-lives with hands-on help and issue triage.
• Evaluate vendor software against requirements.
• Plan and run user acceptance testing, and track defects to resolution.
• Run requirements sessions with business users and document what they need.
• Document business rules, data definitions and report logic.
• Present findings and recommendations to managers and executives.
• Map current and future-state processes in Visio or Lucidchart.

Qualifications

• 3+ years as a business analyst or in a similar requirements role.
• Comfortable leading workshops with people who disagree.
• Jira and Confluence experience.
• Bachelor's degree in business, information systems or a related field.
• Working knowledge of SQL for basic queries.
• Clear writer and presenter.

What you get

• Health insurance.
• 401(k) with company match.
• 11 paid holidays.
• Employee discount.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at King Advisory.