Business Systems Analyst, Salesforce

We take on a handful of clients at a time and stay with them through implementation. We write a lot: proposals, status reports, slide decks and final reports.

Baywell Partners is hiring a Business Systems Analyst, Salesforce to work remotely from the US. This role sits between business users and the technical team. You need to speak both languages. Remote within the US. The team meets in Fresno once a quarter, travel covered. Normal working hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

Job duties

• Analyze data in Excel and SQL to size problems and measure results.
• Identify gaps between the system and how people actually do the work.
• Evaluate vendor software against requirements.
• Run requirements sessions with business users and document what they need.
• Plan and run user acceptance testing, and track defects to resolution.
• Write user stories and acceptance criteria in Jira.
• Support go-lives with hands-on help and issue triage.
• Prepare training materials and job aids for new processes.

Skills and experience

• 3+ years as a business analyst or in a similar requirements role.
• Jira and Confluence experience.
• Experience writing user stories, requirements documents and test cases.

Perks and benefits

Salary: $100,000 - $111,000 a year

• Paid sick leave.
• Cell phone reimbursement.
• Professional development budget.
• 11 paid holidays.
• Referral program.
• Annual bonus.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Baywell Partners.