Business Systems Analyst, Remote

About us

We support about 60 local businesses, most within 30 minutes of the office. Started by a former school district network admin in 2013, the business has grown almost entirely through referrals. After-hours on-call comes around every fourth week.

About the role

RWF Business Technology is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Remote, open to candidates across India. Most of our work is async, and meetings are kept short. We use Slack, Notion and Google Meet. Cameras on for team calls.

In your first few months you will

• Identify gaps between the system and how people actually do the work.
• Document business rules, data definitions and report logic.
• Maintain a prioritized backlog with the product owner.
• Analyse data in Excel and SQL to size problems and measure results.
• Work with developers and vendors to clarify requirements during the build.
• Prepare training materials and job aids for new processes.
• Support go-lives with hands-on help and issue triage.

About you

• 2-4 years as a business analyst or in a similar requirements role.
• Clear writer and presenter.
• Jira and Confluence experience.

Desirable

• Process improvement training such as Lean Six Sigma.

Pay and benefits

₹10,50,000 - ₹12,50,000 per annum

• Health insurance for you and your family.
• Provident fund.
• Paid leave.
• ESOPs.
• Learning budget.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at RWF Business Technology.