Business Systems Analyst (Remote)

ABOUT US

Kilntower is a managed services provider with 320 employees, supporting more than 1,500 client organizations across the US. Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. Tickets live in ConnectWise and everyone logs time to the quarter hour.

We are adding a Business Systems Analyst (Remote) to our Digital team. Contract and full-time options available. Fully remote. You can work from anywhere in the US. Normal working hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

DAY TO DAY

• Map current and future-state processes in Visio or Lucidchart
• Maintain a prioritized backlog with the product owner
• Evaluate vendor software against requirements
• Document business rules, data definitions and report logic
• Work with developers and vendors to clarify requirements during the build
• Plan and run user acceptance testing, and track defects to resolution

YOU'LL NEED

• Bachelor's degree in business, information systems or a related field
• Advanced Excel skills
• Working knowledge of SQL for basic queries
• Clear writer and presenter

BENEFITS

The salary range for this role is $96,000 to $124,000 per year. This range reflects base salary only.

• Health insurance
• 401(k) with a 100% match up to 5%
• Paid time off
• Referral program
• Flexible spending account
• Annual bonus

Kilntower is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kilntower LLC.