Business Systems Analyst

Company overview:

Since 1999, the agency has placed crop and farm coverage across North Carolina. Most of our book is personal lines, with a growing share of small commercial accounts. Hail season means long days for field adjusters.

We're looking for a Business Systems Analyst to join our team. This is a remote role. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. Remote position. Most of the team is in Raleigh, but nobody is required to come in. Most of our work is async, and meetings are kept short.

Day to day:

• Run requirements sessions with business users and document what they need
• Prepare training materials and job aids for new processes
• Identify gaps between the system and how people actually do the work
• Maintain a prioritized backlog with the product owner
• Evaluate vendor software against requirements
• Support go-lives with hands-on help and issue triage
• Map current and future-state processes in Visio or Lucidchart

Requirements:

• 2+ years as a business analyst or in a similar requirements role
• Comfortable leading workshops with people who disagree
• Familiar with Agile and Scrum
• Working knowledge of SQL for basic queries
• Experience writing user stories, requirements documents and test cases

Also helpful:

• Power BI or Tableau
• CBAP or PMI-PBA certification

Why work with us:

Pay: $47.00 to $55.50/hr

• Flexible schedule

Raleigh Insurance Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Please include a short note on why this role interests you.

We are unable to sponsor visas for this position.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Raleigh Insurance Group LLC.