Business Systems Analyst

Job summary

This role opened up after a team member moved internally. This role sits between business users and the technical team. You need to speak both languages. Contract and full-time options available. Remote within India. The team meets in New Delhi once a quarter, travel covered. Flexible schedule. We have one team call a day, usually in the morning. Day-to-day communication is in Slack and Google Meet.

Your responsibilities

• Identify gaps between the system and how people actually do the work.
• Present findings and recommendations to managers and executives.
• Work with developers and vendors to clarify requirements during the build.
• Run requirements sessions with business users and document what they need.
• Support go-lives with hands-on help and issue triage.
• Write user stories and acceptance criteria in Jira.
• Prepare training materials and job aids for new processes.
• Plan and run user acceptance testing, and track defects to resolution.

What you'll need

• 3+ years as a business analyst or in a similar requirements role.
• Bachelor's degree in business, information systems or a related field.
• Comfortable leading workshops with people who disagree.
• Working knowledge of SQL for basic queries.
• Experience writing user stories, requirements documents and test cases.

Preferred

• NetSuite, SAP or Dynamics 365 implementation experience.
• CBAP or PMI-PBA certification.

What we offer

• Health insurance for you and your family.
• Provident fund.
• Paid leave.
• Gratuity.
• Internet reimbursement.

The company

Delivery centres in Delhi and overseas support large implementation programs. Our practices cover strategy, operations, technology implementation, risk and human capital.

Applications are reviewed on a rolling basis.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Patil Partners.