Business Systems Analyst

Regulators examine us regularly, and risk, audit and compliance make up a large part of the staff. Digital adoption is high, and over 70 percent of transactions now happen on mobile. Most lenders have lived in the area for decades and know their borrowers.

About the role

The Business Systems Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. You can work from home anywhere in India. We have no office requirement. Normal working hours, Monday to Friday.

What you'll be doing

• Present findings and recommendations to managers and executives
• Prepare training materials and job aids for new processes
• Maintain a prioritized backlog with the product owner
• Plan and run user acceptance testing, and track defects to resolution
• Map current and future-state processes in Visio or Lucidchart
• Analyse data in Excel and SQL to size problems and measure results
• Work with developers and vendors to clarify requirements during the build
• Run requirements sessions with business users and document what they need

Minimum qualifications

• 2-4 years as a business analyst or in a similar requirements role
• Experience writing user stories, requirements documents and test cases
• Bachelor's degree in business, information systems or a related field
• Jira and Confluence experience
• Working knowledge of SQL for basic queries

Preferred

• Process improvement training such as Lean Six Sigma
• Salesforce Administrator certification
• CBAP or PMI-PBA certification

Compensation and benefits

• Flexible hours

We will only contact shortlisted applicants.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Paschim National Bank.