Business Systems Analyst

About us:

Family-owned since 2008, the business started with a single dial-up server. Northland Wireless is a small, locally owned internet provider with about 21 employees. Bucket truck and pole climbing training is done in-house.

Northland Wireless is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. This is a fully remote position open to candidates anywhere in Canada.

In this role you will:

• Map current and future-state processes in Visio or Lucidchart.
• Document business rules, data definitions and report logic.
• Prepare training materials and job aids for new processes.
• Present findings and recommendations to managers and executives.
• Maintain a prioritized backlog with the product owner.
• Support go-lives with hands-on help and issue triage.
• Analyze data in Excel and SQL to size problems and measure results.

Who you are:

• 3-5 years as a business analyst or in a similar requirements role.
• Jira and Confluence experience.
• Comfortable leading workshops with people who disagree.
• Bachelor's degree in business, information systems or a related field.
• Experience writing user stories, requirements documents and test cases.
• Familiar with Agile and Scrum.

Why work with us:

• Extended health and dental benefits.
• Group RRSP with employer matching.
• Three weeks paid vacation to start.
• Employee and family assistance program.

Applicants must be legally entitled to work in Canada.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Northland Wireless, Inc..