Business Systems Analyst

Who we are

Mumbai Consulting is a boutique firm of 3 consultants, most with 15 or more years in industry. We take on a handful of clients at a time and stay with them through implementation. Family owned and operated since 1973.

Mumbai Consulting is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Fully remote. You can work from anywhere in India. Normal business hours, Monday to Friday, with some flexibility.

Key responsibilities

• Analyse data in Excel and SQL to size problems and measure results
• Work with developers and vendors to clarify requirements during the build
• Write user stories and acceptance criteria in Jira
• Prepare training materials and job aids for new processes
• Present findings and recommendations to managers and executives
• Identify gaps between the system and how people actually do the work
• Plan and run user acceptance testing, and track defects to resolution
• Support go-lives with hands-on help and issue triage

What you'll need

• 2+ years as a business analyst or in a similar requirements role
• Jira and Confluence experience
• Familiar with Agile and Scrum
• Experience writing user stories, requirements documents and test cases
• Comfortable leading workshops with people who disagree

Also helpful

• CBAP or PMI-PBA certification
• Finance or supply chain domain knowledge
• NetSuite, SAP or Dynamics 365 implementation experience

Compensation and benefits

• Health insurance for you and your family
• Provident fund
• Paid leave
• Flexible hours
• Learning budget
• Gratuity

Only shortlisted candidates will be contacted.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mumbai Consulting.