Business Systems Analyst

Large rollouts are routine here, such as imaging 12,000 laptops for a state agency over one summer. Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware.

The role:

The previous person in this role moved to another team. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. Our headquarters is in Los Angeles, and about a third of the team works remotely from other countries. Employment is through our payroll partner in North Macedonia. Salary is paid monthly in local currency. You will need at least 3 hours of overlap with US Pacific time.

Duties:

• Map current and future-state processes in Visio or Lucidchart
• Prepare training materials and job aids for new processes
• Document business rules, data definitions and report logic
• Work with developers and vendors to clarify requirements during the build
• Plan and run user acceptance testing, and track defects to resolution

Qualifications:

• 2+ years as a business analyst or in a similar requirements role
• Comfortable leading workshops with people who disagree
• Clear writer and presenter
• Advanced Excel skills
• Familiar with Agile and Scrum
• Jira and Confluence experience

Preferred qualifications:

• NetSuite, SAP or Dynamics 365 implementation experience
• Process improvement training such as Lean Six Sigma
• Power BI or Tableau

Perks and benefits:

• Co-working space stipend
• Annual team retreat
• Company laptop
• Monthly internet allowance
• 24 days paid time off
• Performance bonus

Please submit your CV in English.

Please mention your notice period and expected salary.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Los Angeles Technology Group.