Business Systems Analyst

About Lehigh Valley Telephone Cooperative

Lehigh Valley Telephone Cooperative provides fiber internet, voice and TV service to homes and businesses in rural California. Business customers buy dedicated internet, SIP trunking and hosted phone systems from us.

What this job is

This is a backfill for a team member who moved to another team. The Business Systems Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. This role is fully remote within the US. Flexible schedule. We have one team call a day, usually in the morning. Equipment is provided, including a laptop.

In your first few months you will

• Run requirements sessions with business users and document what they need.
• Identify gaps between the system and how people actually do the work.
• Evaluate vendor software against requirements.
• Maintain a prioritized backlog with the product owner.
• Present findings and recommendations to managers and executives.

What you bring

• 2-4 years as a business analyst or in a similar requirements role.
• Comfortable leading workshops with people who disagree.
• Experience writing user stories, requirements documents and test cases.
• Bachelor's degree in business, information systems or a related field.
• Familiar with Agile and Scrum.

Why work with us

$108,000 - $130,000/year

• Health, dental and vision coverage starting on day one.
• 401(k) with 4% match.
• 11 paid holidays.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lehigh Valley Telephone Cooperative.