Business Systems Analyst

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Tickets live in ConnectWise and everyone logs time to the quarter hour.

Job summary

Ledgercraft is hiring a Business Systems Analyst to work remotely from India. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. You can work from home anywhere in India. We have no office requirement. Normal working hours, Monday to Friday. A stable internet connection and a backup power option are required.

Day to day

• Document business rules, data definitions and report logic.
• Maintain a prioritized backlog with the product owner.
• Present findings and recommendations to managers and executives.
• Work with developers and vendors to clarify requirements during the build.
• Support go-lives with hands-on help and issue triage.
• Analyse data in Excel and SQL to size problems and measure results.
• Write user stories and acceptance criteria in Jira.
• Map current and future-state processes in Visio or Lucidchart.

Qualifications

• 3+ years as a business analyst or in a similar requirements role.
• Jira and Confluence experience.
• Bachelor's degree in business, information systems or a related field.
• Comfortable leading workshops with people who disagree.
• Advanced Excel skills.
• Experience writing user stories, requirements documents and test cases.
• Clear writer and presenter.

Preferred

• Process improvement training such as Lean Six Sigma.
• CBAP or PMI-PBA certification.
• Finance or supply chain domain knowledge.

Compensation: ₹11,00,000-₹14,50,000 per annum

Compensation and benefits

• Health insurance for you and your family.
• Provident fund.
• Paid leave.
• Flexible hours.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ledgercraft.