Business Systems Analyst

Who we are:

Junipercast provides managed IT for offices of 10 to 200 users: help desk, patching, backups, Microsoft 365 and firewall management.

The role:

We are adding headcount to this team, so this is a new seat. Junipercast is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. The Business Systems Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. We engage team members in Brazil as full-time contractors. Most of our contractors have been with us for more than two years. You will need at least 4 hours of overlap with US Eastern time.

Day to day:

• Maintain a prioritized backlog with the product owner.
• Map current and future-state processes in Visio or Lucidchart.
• Write user stories and acceptance criteria in Jira.
• Run requirements sessions with business users and document what they need.
• Analyse data in Excel and SQL to size problems and measure results.
• Support go-lives with hands-on help and issue triage.
• Evaluate vendor software against requirements.

Requirements:

• 3+ years as a business analyst or in a similar requirements role.
• Advanced Excel skills.
• Familiar with Agile and Scrum.

Pluses:

• Finance or supply chain domain knowledge.

What we offer:

• Paid in USD.
• Annual rate review.
• Company laptop.
• Long-term engagement.

Candidates must be eligible to work in Brazil.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Junipercast Inc..