Business Systems Analyst

Job Title: Business Systems Analyst

Location: Melbourne / Remote

Salary: $99,000 - $117,000 per year

Hours: 37.5 hours per week, Monday to Friday

Contract: Full-time, permanent

Clients range from single-location retailers to franchise groups with hundreds of stores, all running our point-of-sale and loyalty software. Founded in 2010, the business writes the billing, metering and customer portal software that small water and electric utilities run on. Most engineers work remotely and come into the office one week a quarter for planning.

The role

JN Technologies is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. This is a fully remote position open to candidates anywhere in Australia.

Key responsibilities

• Identify gaps between the system and how people actually do the work.
• Maintain a prioritized backlog with the product owner.
• Support go-lives with hands-on help and issue triage.
• Plan and run user acceptance testing, and track defects to resolution.
• Evaluate vendor software against requirements.
• Map current and future-state processes in Visio or Lucidchart.
• Prepare training materials and job aids for new processes.

What you'll need

• 3+ years as a business analyst or in a similar requirements role.
• Familiar with Agile and Scrum.
• Working knowledge of SQL for basic queries.
• Experience writing user stories, requirements documents and test cases.

Why work with us

• Superannuation on top of salary.
• 17.5% leave loading.
• Paid parental leave.
• Annual bonus.
• Flexible hours.

Shortlisting will begin immediately.

You must have full working rights in Australia.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at JN Technologies.