Business Systems Analyst

Clinical trials run at hundreds of sites, managed by our clinical operations group and CRO partners. Since 1980, the company has built manufacturing sites in Queensland and abroad.

Overview

Jackson Biologics is hiring a Business Systems Analyst to work remotely from the UAE. Contract and full-time options available. Our headquarters is in Gold Coast, and about a third of the team works remotely from other countries. We hire in the UAE through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. You will need some overlap with Australian Eastern time in the mornings. You will need a reliable internet connection and a quiet place to work.

Day to day

• Write user stories and acceptance criteria in Jira.
• Maintain a prioritized backlog with the product owner.
• Prepare training materials and job aids for new processes.
• Support go-lives with hands-on help and issue triage.
• Identify gaps between the system and how people actually do the work.
• Analyse data in Excel and SQL to size problems and measure results.

Required qualifications

• 3+ years as a business analyst or in a similar requirements role.
• Comfortable leading workshops with people who disagree.
• Experience writing user stories, requirements documents and test cases.
• Clear writer and presenter.
• Bachelor's degree in business, information systems or a related field.
• Jira and Confluence experience.

Preferred

• CBAP or PMI-PBA certification.
• Salesforce Administrator certification.
• NetSuite, SAP or Dynamics 365 implementation experience.
• Power BI or Tableau.

Pay and benefits

• Co-working space stipend.
• Public holidays observed per your country.
• Paid sick days.
• Flexible hours.

We may close the role early, so do not wait too long to apply.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jackson Biologics.