Business Systems Analyst

Hemlockgate is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. We are headquartered in Bari and have been hiring remotely since 2020. This is a full-time remote role. We use an employer of record in the UK, so you get a proper employment contract, not a freelance agreement. Core hours are 10:00 to 15:00 CET. Strong written English is important, since much of our work is async.

Job duties

• Maintain a prioritized backlog with the product owner.
• Plan and run user acceptance testing, and track defects to resolution.
• Analyse data in Excel and SQL to size problems and measure results.
• Support go-lives with hands-on help and issue triage.
• Identify gaps between the system and how people actually do the work.
• Map current and future-state processes in Visio or Lucidchart.
• Work with developers and vendors to clarify requirements during the build.

Who you are

• 3+ years as a business analyst or in a similar requirements role.
• Jira and Confluence experience.
• Advanced Excel skills.

Bonus points

• CBAP or PMI-PBA certification.
• Process improvement training such as Lean Six Sigma.

Why work with us

£44,000 to £58,000 per annum

• Public holidays observed per your country.
• Performance bonus.
• Paid parental leave.
• Flexible hours.

Who we are

Hemlockgate manages assets for more than 200,000 clients through 120 offices. Institutional clients include pension funds, endowments and insurance companies.

We are committed to equality, diversity and inclusion, and we welcome applications from everyone.

No agencies please.

You must have the right to work in the UK.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hemlockgate S.r.l..