Business Systems Analyst

Harborside Advisors helps manufacturers cut downtime and scrap through lean, Six Sigma and plant layout work. Our consultants implement and support ERP systems, mostly SAP, Oracle NetSuite and Microsoft Dynamics.

We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. The Business Systems Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. You will be employed through our employer-of-record partner in the UK, with a local contract and salary paid in pounds. You will need at least 4 hours of overlap with US Eastern time. We use Slack, Notion and Google Meet. Cameras on for team calls.

Essential duties and responsibilities

Document business rules, data definitions and report logic. Analyse data in Excel and SQL to size problems and measure results. Support go-lives with hands-on help and issue triage. Prepare training materials and job aids for new processes. Plan and run user acceptance testing, and track defects to resolution. Write user stories and acceptance criteria in Jira. Map current and future-state processes in Visio or Lucidchart. Run requirements sessions with business users and document what they need.

Qualifications

2+ years as a business analyst or in a similar requirements role. Jira and Confluence experience. Comfortable leading workshops with people who disagree. Bachelor's degree in business, information systems or a related field.

Also helpful

Finance or supply chain domain knowledge. Salesforce Administrator certification.

Perks and benefits

Home office setup budget. Paid sick days. 24 days paid time off. Annual learning budget. Wellness allowance. Paid parental leave. Co-working space stipend.

No agencies please.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Harborside Advisors.