Business Systems Analyst

Employee benefits clients use us for group health, dental, vision and life plans.

Position summary

The previous person in this role moved to another team. Friedrich Beratung is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. You can work from home anywhere in Germany. We have no office requirement. Flexible schedule. We have one team call a day, usually in the morning. Good written English matters here, since most updates are written.

In this role you will

• Analyse data in Excel and SQL to size problems and measure results.
• Plan and run user acceptance testing, and track defects to resolution.
• Identify gaps between the system and how people actually do the work.
• Run requirements sessions with business users and document what they need.
• Work with developers and vendors to clarify requirements during the build.
• Prepare training materials and job aids for new processes.

What you'll need

• 2-4 years as a business analyst or in a similar requirements role.
• Advanced Excel skills.
• Comfortable leading workshops with people who disagree.
• Clear writer and presenter.
• Jira and Confluence experience.

Nice to have

• Process improvement training such as Lean Six Sigma.

What you get

• Company pension scheme.
• 30 days of annual leave.
• JobRad bike leasing.
• Flexible working hours.

Candidates must be eligible to work in Germany.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Friedrich Beratung e.K..