Business Systems Analyst

About the company

We install and support network cabling, Wi-Fi, servers and VoIP phone systems for businesses across Illinois. Based in Chicago, Finchcast IT also runs a small colocation rack for clients who want local backups.

About the role

Our Chicago team is growing and we are hiring a Business Systems Analyst. This role sits between business users and the technical team. You need to speak both languages. This is a fully remote position open to candidates anywhere in the US.

Your responsibilities

Work with developers and vendors to clarify requirements during the build. Present findings and recommendations to managers and executives. Map current and future-state processes in Visio or Lucidchart. Write user stories and acceptance criteria in Jira. Plan and run user acceptance testing, and track defects to resolution. Document business rules, data definitions and report logic.

Skills and experience

3+ years as a business analyst or in a similar requirements role. Working knowledge of SQL for basic queries. Familiar with Agile and Scrum. Advanced Excel skills. Comfortable leading workshops with people who disagree.

Perks and benefits

Pay range: $96,000 - $129,000 annually. Final offer will depend on experience.

Health insurance. 401(k) with company match. Paid time off. Short- and long-term disability. Referral program. $1,000 home office setup budget.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Finchcast IT LLC.