Business Systems Analyst

A bit about us

Customers order through counter sales, outside reps and our online portal. Vendor-managed inventory programs keep shelves stocked at customer sites. We started in 1994 and have grown to about 60 people. Most branch managers started on the counter or in the warehouse.

About the role

We are creating this position because the workload has grown. Fachgeschäft Bachmann is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Our team is spread across 9 countries. Headquarters is in Basel. This is a full-time remote role. We use an employer of record in Sri Lanka, so you get a proper employment contract, not a freelance agreement. Core hours are 10:00 to 15:00 CET. Reliable internet and a power backup are a must.

Key responsibilities

• Support go-lives with hands-on help and issue triage.
• Analyse data in Excel and SQL to size problems and measure results.
• Identify gaps between the system and how people actually do the work.
• Present findings and recommendations to managers and executives.
• Document business rules, data definitions and report logic.
• Run requirements sessions with business users and document what they need.

Qualifications

• Comfortable leading workshops with people who disagree.
• Bachelor's degree in business, information systems or a related field.
• Jira and Confluence experience.
• Clear writer and presenter.
• Experience writing user stories, requirements documents and test cases.
• Working knowledge of SQL for basic queries.

Compensation and benefits

Compensation: LKR 330,000-LKR 420,000 a month

• Wellness allowance.
• 24 days paid time off.
• Health insurance through our employer-of-record partner.
• Paid sick days.

We will only contact shortlisted applicants.

This posting may close early if we receive enough applications.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Fachgeschäft Bachmann GmbH.