Business Systems Analyst, CRM

About us:

Clients use us for temp-to-hire, direct hire and seasonal ramp-ups. Gristmill Talent places light industrial, warehouse and production workers with manufacturers and distribution centers. Phones ring nonstop on Monday mornings.

Job summary:

Gristmill Talent has an opening for a Business Systems Analyst, CRM. Contract and full-time options available. Remote, open to candidates across the US. Few meetings, lots of written updates. We use Slack, Notion and Google Meet. Cameras on for team calls.

Essential duties and responsibilities:

• Plan and run user acceptance testing, and track defects to resolution.
• Write user stories and acceptance criteria in Jira.
• Support go-lives with hands-on help and issue triage.
• Document business rules, data definitions and report logic.
• Present findings and recommendations to managers and executives.
• Analyze data in Excel and SQL to size problems and measure results.
• Identify gaps between the system and how people actually do the work.

Who you are:

• 2-4 years as a business analyst or in a similar requirements role.
• Bachelor's degree in business, information systems or a related field.
• Experience writing user stories, requirements documents and test cases.
• Advanced Excel skills.
• Comfortable leading workshops with people who disagree.
• Clear writer and presenter.

What we offer:

Pay range: $92,000 to $113,000/year. Final offer will depend on experience.

• Medical, dental and vision insurance.
• 401(k) with 4% match.
• Paid sick leave.
• Annual bonus.
• Flexible schedule.

Please include a short note on why this role interests you.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gristmill Talent LLC.