Business Systems Analyst

Content moderation runs around the clock, with reviewers in multiple time zones and languages. We started in 2012 and have grown to about 240 people. Core hours are 10 to 3, and the rest of the day is flexible.

The position

Canopylane Online is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. This role is fully remote within the UK. Hours are flexible, with one short team call each morning.

Job duties

• Write user stories and acceptance criteria in Jira
• Run requirements sessions with business users and document what they need
• Evaluate vendor software against requirements
• Analyse data in Excel and SQL to size problems and measure results
• Work with developers and vendors to clarify requirements during the build
• Prepare training materials and job aids for new processes

Required qualifications

• 3+ years as a business analyst or in a similar requirements role
• Jira and Confluence experience
• Comfortable leading workshops with people who disagree
• Advanced Excel skills
• Familiar with Agile and Scrum
• Experience writing user stories, requirements documents and test cases

Preferred qualifications

• Process improvement training such as Lean Six Sigma
• CBAP or PMI-PBA certification
• Finance or supply chain domain knowledge

What we offer

• Private medical insurance
• Workplace pension
• 25 days holiday plus bank holidays

We are committed to equality, diversity and inclusion, and we welcome applications from everyone.

No agencies please.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canopylane Online.