Business Systems Analyst

From the Bloomington office, we cover clients within about a two-hour drive and support remote sites through RMM tools. Our technicians handle onsite and remote support for medical offices, accounting firms and manufacturers on fixed monthly contracts. Lunch is usually whatever is closest to the client site.

The role

We are adding a Business Systems Analyst to our operations team. This role sits between business users and the technical team. You need to speak both languages. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. On site, Bloomington.

Essential duties and responsibilities

• Document business rules, data definitions and report logic
• Map current and future-state processes in Visio or Lucidchart
• Run requirements sessions with business users and document what they need
• Plan and run user acceptance testing, and track defects to resolution
• Work with developers and vendors to clarify requirements during the build
• Prepare training materials and job aids for new processes

Required qualifications

• 3+ years as a business analyst or in a similar requirements role
• Advanced Excel skills
• Jira and Confluence experience
• Comfortable leading workshops with people who disagree
• Familiar with Agile and Scrum
• Clear writer and presenter

Nice to have

• Salesforce Administrator certification
• Process improvement training such as Lean Six Sigma

Pay and benefits

The base pay range for this position is $90,000 - $123,000 a year. Actual pay depends on experience, skills and location.

• Medical, dental and vision insurance
• 401(k) with company match
• 11 paid holidays
• Free parking
• Referral program
• Gym membership reimbursement

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bloomington Technology Group.