Business Systems Analyst

We are a small community bank where the loan officer and the branch manager are often the same person. Every teller is cross-trained on new accounts, cashier's checks and safe deposit boxes. Founded in 1981, we now have 42 employees. Most lenders have lived in the area for decades and know their borrowers.

Barbosa Trust Company is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Remote position. Most of the team is in Coimbra, but nobody is required to come in. Monday to Friday, regular working hours, flexible start and finish. Please make sure you have a quiet place to work and a solid internet connection.

Essential duties and responsibilities:

• Support go-lives with hands-on help and issue triage
• Plan and run user acceptance testing, and track defects to resolution
• Evaluate vendor software against requirements
• Maintain a prioritized backlog with the product owner
• Map current and future-state processes in Visio or Lucidchart
• Identify gaps between the system and how people actually do the work
• Work with developers and vendors to clarify requirements during the build

You'll need:

• 3-5 years as a business analyst or in a similar requirements role
• Experience writing user stories, requirements documents and test cases
• Familiar with Agile and Scrum
• Advanced Excel skills

Benefits:

• Private health insurance
• Flexible remuneration plan
• Remote work allowance
• Training budget
• Meal vouchers

We may close this posting early once we have enough applications.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Barbosa Trust Company Lda..