Business Systems Analyst

About the company

Headquartered in Melbourne, the firm is employee-owned. Arborworks Group is a management and technology consulting firm with 2,200 employees worldwide.

The Business Systems Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. The company is based in Melbourne, Australia. The team is distributed across several countries. This is a long-term contractor role, paid monthly in USD. Core hours overlap with Sydney business hours until mid-afternoon.

What you'll do

• Run requirements sessions with business users and document what they need
• Evaluate vendor software against requirements
• Maintain a prioritized backlog with the product owner
• Prepare training materials and job aids for new processes
• Support go-lives with hands-on help and issue triage
• Map current and future-state processes in Visio or Lucidchart

Qualifications

• 3+ years as a business analyst or in a similar requirements role
• Jira and Confluence experience
• Bachelor's degree in business, information systems or a related field
• Clear writer and presenter
• Experience writing user stories, requirements documents and test cases
• Working knowledge of SQL for basic queries

Desirable

• Salesforce Administrator certification

Perks and benefits

• Flexible hours
• Company laptop

Candidates must be eligible to work in India.

The posting will close once we have a strong shortlist.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Arborworks Group.