Business Systems Analyst

About us

Alam Business Technology is a small IT shop: the owner, four technicians and a part-time office manager. We support about 60 local businesses, most within 30 minutes of the office. Founded in 2017, we now have 13 employees.

What this job is

Looking for a Business Systems Analyst who wants to stay somewhere for a while. This role sits between business users and the technical team. You need to speak both languages. Contract and full-time options available. Remote position. Most of the team is in Dhaka, but nobody is required to come in. Normal working hours, Monday to Friday. A quiet workspace and good internet are required.

What you'll do

• Maintain a prioritized backlog with the product owner.
• Plan and run user acceptance testing, and track defects to resolution.
• Map current and future-state processes in Visio or Lucidchart.
• Evaluate vendor software against requirements.
• Write user stories and acceptance criteria in Jira.
• Identify gaps between the system and how people actually do the work.

What you bring

• 3-5 years as a business analyst or in a similar requirements role.
• Working knowledge of SQL for basic queries.
• Bachelor's degree in business, information systems or a related field.
• Advanced Excel skills.

Bonus points

• Process improvement training such as Lean Six Sigma.

Compensation and benefits

Pay: BDT 61,000 - BDT 67,000 a month

• Medical insurance.
• Provident fund.
• Paid leave.
• Fuel allowance.
• Two bonuses a year.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Alam Business Technology Ltd..