Business Data Analyst

We serve roughly 3,000 households in and around Pawtucket. Our installers are also our repair techs, and they know most customers by name. We started in 2011 and have grown to about 25 people.

We're looking for a Business Data Analyst to join our team. This is a remote role. This role supports operations and finance managers with weekly reporting, ad hoc analysis and KPI tracking. This role is fully remote within the US. Normal working hours, Monday to Friday.

Essential duties and responsibilities

• Investigate data quality issues and work with data engineering to fix them at the source
• Field ad hoc requests through a ticket queue and prioritize them with your manager
• Track sales, inventory or service levels against targets and flag misses early
• Support A/B test readouts with basic statistical checks
• Present results to managers and answer follow-up questions
• Clean and reconcile data from CRM, ERP and spreadsheet sources
• Prepare weekly and monthly KPI reports for department leads

Requirements

• 2-4 years of experience in a data or reporting analyst role
• Basic statistics: averages vs. medians, distributions, significance
• Able to juggle several requests and say when a deadline isn't realistic
• Strong SQL (joins, CTEs, aggregations, window functions)
• Advanced Excel: pivot tables, XLOOKUP, Power Query

What we offer

Pay: $84,000 - $98,000/year

• Dental insurance
• Health insurance
• Paid sick leave
• Short- and long-term disability
• Gym membership reimbursement
• Cell phone reimbursement
• Flexible schedule

New hires usually start two to three weeks after accepting an offer.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Pawtucket Telecom Inc..