Business Data Analyst, Operations

About PB Computer Services:

PB Computer Services is a small IT shop: the owner, four technicians and a part-time office manager.

The role:

We are adding a Business Data Analyst, Operations to our operations team. We want an analyst who is comfortable pushing back when the numbers don't support the conclusion. Our team is spread across 11 countries. Headquarters is in Canberra. You will be employed through our employer-of-record partner in Brazil, with a local contract and salary paid in reais. Core hours overlap with Sydney business hours until mid-afternoon. Most communication happens in Slack, with short video calls when needed.

In your first few months you will:

• Support A/B test readouts with basic statistical checks
• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language
• Automate recurring Excel reports with Power Query, Python or scheduled SQL
• Track sales, inventory or service levels against targets and flag misses early

About you:

• 3-5 years of experience in a data or reporting analyst role
• Strong SQL (joins, CTEs, aggregations, window functions)
• Able to juggle several requests and say when a deadline isn't realistic
• Bachelor's degree in statistics, economics, business, math or a related field
• Clear written and verbal communication with non-technical stakeholders
• Habit of checking your own numbers before anyone else sees them

Pluses:

• Dbt or Snowflake
• Salesforce or NetSuite reporting

Perks and benefits:

• Annual salary review
• Two weeks of paid leave at year end
• Health insurance through our employer-of-record partner
• Paid parental leave
• Annual learning budget
• Paid sick days

We may close this posting early once we have enough applications.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at PB Computer Services.