Business Data Analyst (Operations)

Role overview:

We are adding a Business Data Analyst (Operations) to our Marketing team. This role supports operations and finance managers with weekly reporting, ad hoc analysis and KPI tracking. This role is fully remote within the US. Few meetings, lots of written updates.

Key responsibilities:

• Prepare weekly and monthly KPI reports for department leads.
• Investigate data quality issues and work with data engineering to fix them at the source.
• Define metric logic with stakeholders and document it.
• Field ad hoc requests through a ticket queue and prioritize them with your manager.
• Automate recurring Excel reports with Power Query, Python or scheduled SQL.
• Clean and reconcile data from CRM, ERP and spreadsheet sources.

Minimum qualifications:

• 3+ years of experience in a data or reporting analyst role.
• Able to juggle several requests and say when a deadline isn't realistic.
• Habit of checking your own numbers before anyone else sees them.
• Clear written and verbal communication with non-technical stakeholders.

Preferred qualifications:

• Tableau Desktop Specialist or Microsoft PL-300 certification.

What we offer:

The salary range for this role is $88,000 - $106,000 annually. This range reflects base salary only.

• Health savings account (HSA) with employer contribution.
• 401(k) with company match.
• 12 weeks of paid parental leave.
• Short- and long-term disability.
• Vision insurance.
• Tuition reimbursement.

About us:

Kilntower is a managed services provider with 320 employees, supporting more than 1,500 client organizations across the US. Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. Tickets live in ConnectWise and everyone logs time to the quarter hour.

Kilntower provides equal employment opportunities to all employees and applicants.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Kilntower LLC.