Business Data Analyst

The company:

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Tickets live in ConnectWise and everyone logs time to the quarter hour.

Overview:

Ledgercraft has an opening for a Business Data Analyst. This role supports operations and finance managers with weekly reporting, ad hoc analysis and KPI tracking. Analyst role with a mix of recurring reporting and project work. Most of your day will be in SQL, Excel and Power BI or Tableau. Our team is spread across 11 countries. Headquarters is in New Delhi. This is a full-time remote role. We use an employer of record in the US, so you get a proper employment contract, not a freelance agreement. Normal working hours, Monday to Friday.

Your responsibilities:

• Field ad hoc requests through a ticket queue and prioritize them with your manager.
• Support A/B test readouts with basic statistical checks.
• Define metric logic with stakeholders and document it.
• Analyze trends, cohorts and funnel drop-off and summarize findings in plain language.
• Create forecasts and simple models in Excel or Google Sheets.
• Track sales, inventory or service levels against targets and flag misses early.
• Automate recurring Excel reports with Power Query, Python or scheduled SQL.
• Build and maintain dashboards in Tableau, Power BI or Looker.

About you:

• 3+ years of experience in a data or reporting analyst role.
• Experience with at least one BI tool such as Tableau, Power BI or Looker.
• Able to juggle several requests and say when a deadline isn't realistic.
• Basic statistics: averages vs. medians, distributions, significance.

Bonus points:

• Tableau Desktop Specialist or Microsoft PL-300 certification.

Benefits:

The base pay range for this position is $96,000 - $123,000 a year. Actual pay depends on experience, skills and location.

• 24 days paid time off.
• Paid sick days.
• Performance bonus.
• Public holidays observed per your country.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ledgercraft.