Business Data Analyst

From the Charlotte office, we cover clients within about a two-hour drive and support remote sites through RMM tools. Our technicians handle onsite and remote support for medical offices, accounting firms and manufacturers on fixed monthly contracts. Lunch is usually whatever is closest to the client site.

This is a new position created as the team has grown over the last year. Charlotte IT is hiring for the Business Data Analyst role to answer business questions with data and turn the answers into reports people actually use. Remote within the US. The team meets in Charlotte once a quarter, travel covered. Good written English matters here, since most updates are written.

Day to day

• Field ad hoc requests through a ticket queue and prioritize them with your manager
• Support A/B test readouts with basic statistical checks
• Build and maintain dashboards in Tableau, Power BI or Looker
• Define metric logic with stakeholders and document it
• Prepare weekly and monthly KPI reports for department leads

About you

• 2+ years of experience in a data or reporting analyst role
• Clear written and verbal communication with non-technical stakeholders
• Bachelor's degree in statistics, economics, business, math or a related field

Preferred

• Salesforce or NetSuite reporting

Benefits

$91,000-$106,000 annually

• Health, dental and vision coverage starting on day one
• 401(k) with a 100% match up to 5%
• Paid holidays

Charlotte IT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Charlotte IT.