Analytics Manager

About the company:

Our claims team handles property and auto claims from first notice of loss through settlement. January renewals keep everyone busy for a few weeks.

The previous person in this role moved to another team. Analyst role with a mix of recurring reporting and project work. Most of your day will be in SQL, Excel and Power BI or Tableau. This role supports operations and finance managers with weekly reporting, ad hoc analysis and KPI tracking. Our headquarters is in Laredo, and about a third of the team works remotely from other countries. You will be employed through our employer-of-record partner in Pakistan, with a local contract and salary paid in Pakistani rupees. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

Essential duties and responsibilities:

• Build and maintain dashboards in Tableau, Power BI or Looker
• Define metric logic with stakeholders and document it
• Field ad hoc requests through a ticket queue and prioritise them with your manager
• Prepare weekly and monthly KPI reports for department leads
• Clean and reconcile data from CRM, ERP and spreadsheet sources
• Investigate data quality issues and work with data engineering to fix them at the source
• Create forecasts and simple models in Excel or Google Sheets
• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language

About you:

• 8-10 years of experience in a data or reporting analyst role
• Clear written and verbal communication with non-technical stakeholders
• Basic statistics: averages vs. medians, distributions, significance

Benefits:

Salary: PKR 440,000 to PKR 540,000 pcm

• Paid sick days
• Flexible hours
• 20 days paid time off
• Annual salary review
• Wellness allowance

Applications are reviewed weekly.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wilson Insurance Agency.