Analytics Manager

About us:

Clients range from single-location retailers to franchise groups with hundreds of stores, all running our point-of-sale and loyalty software. Founded in 2007, the business writes the billing, metering and customer portal software that small water and electric utilities run on. Releases go out Tuesday mornings, never on Fridays.

The role:

Fernhill Apps is looking for an Analytics Manager to join a small, steady team. This role supports operations and finance managers with weekly reporting, ad hoc analysis and KPI tracking. We want an analyst who is comfortable pushing back when the numbers don't support the conclusion. Remote within India. The team meets in Mumbai once a quarter, travel covered. Monday to Friday, regular working hours, flexible start and finish.

In your first few months you will:

• Automate recurring Excel reports with Power Query, Python or scheduled SQL.
• Build and maintain dashboards in Tableau, Power BI or Looker.
• Prepare weekly and monthly KPI reports for department leads.
• Present results to managers and answer follow-up questions.

Requirements:

• Advanced Excel: pivot tables, XLOOKUP, Power Query.
• Strong SQL (joins, CTEs, aggregations, window functions)
• Clear written and verbal communication with non-technical stakeholders.
• Experience with at least one BI tool such as Tableau, Power BI or Looker.
• Basic statistics: averages vs. medians, distributions, significance.
• Able to juggle several requests and say when a deadline isn't realistic.

Preferred:

• Salesforce or NetSuite reporting.

Compensation and benefits:

Rate: ₹13,50,000 to ₹16,50,000 pa

• Health insurance for you and your family.
• Provident fund.
• Paid leave.
• Gratuity.
• Internet reimbursement.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Fernhill Apps Pvt Ltd.