Analytics Manager

Across California, the company runs 14 branch offices and a central depot for hardware staging and imaging. Headquartered in Santa Monica, the company has grown since 1993 by acquiring regional IT providers. Our dress code is a company polo and clean jeans.

The role

We are creating this position because the workload has grown. The Analytics team needs someone who can write SQL, build dashboards and explain what changed and why. You'll own a set of dashboards and the data behind them, and be the go-to person when someone asks why a number looks off. We are headquartered in Santa Monica and have been hiring remotely since 2020. This is a full-time remote role. We use an employer of record in Mexico, so you get a proper employment contract, not a freelance agreement. You will need at least 3 hours of overlap with US Pacific time. Clear written English is a must, as the team works across time zones.

What you'll do

• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language.
• Track sales, inventory or service levels against targets and flag misses early.
• Prepare weekly and monthly KPI reports for department leads.
• Field ad hoc requests through a ticket queue and prioritise them with your manager.
• Define metric logic with stakeholders and document it.
• Build and maintain dashboards in Tableau, Power BI or Looker.
• Support A/B test readouts with basic statistical checks.
• Clean and reconcile data from CRM, ERP and spreadsheet sources.

Required qualifications

• 8-10 years of experience in a data or reporting analyst role.
• Basic statistics: averages vs. medians, distributions, significance.
• Clear written and verbal communication with non-technical stakeholders.
• Habit of checking your own numbers before anyone else sees them.
• Strong SQL (joins, CTEs, aggregations, window functions)
• Bachelor's degree in statistics, economics, business, math or a related field.

Compensation: MXN 70,000 - MXN 85,000 per month

What we offer

• Health insurance through our employer-of-record partner.
• Company laptop.
• Annual salary review.
• Home office setup budget.
• Performance bonus.
• Public holidays observed per your country.
• Two weeks of paid leave at year end.

This posting may close early if we receive enough applications.

Applications are reviewed weekly.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at ETL Managed Services.