3rd Line Infrastructure Engineer (Microsoft 365)

Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. Founded in 2023, we now have 370 employees.

About the role:

Sweetgum Computer Services is looking for a 3rd Line Infrastructure Engineer (Microsoft 365) to join a small, steady team. This position covers server administration, identity, backups and escalations from the help desk. Our operations team supports about 120 servers across two data centres and Azure. Expect a mix of projects and tickets. Remote, open to candidates across Pakistan. You can set your own hours around a daily morning check-in. Clear written English is a must, as the team works across time zones.

What you'll do:

Maintain Active Directory, Group Policy, DNS and DHCP. Run monthly patching cycles with WSUS, SCCM/MECM or Ansible. Administer Windows Server 2019/2022 and RHEL or Ubuntu servers. Keep server inventory, network diagrams and runbooks current. Automate routine tasks with PowerShell and Bash. Monitor backups in Veeam, Commvault or Rubrik and test restores quarterly.

Required qualifications:

PowerShell scripting. Experience with VMware or Hyper-V. Familiarity with backup and disaster recovery tools and practices. Strong Windows Server and Active Directory skills. Willingness to work occasional evenings and weekends for maintenance.

Salary: PKR 155,000 - PKR 215,000 a month

Compensation and benefits:

Medical insurance. Provident fund. Paid leave.

Let us know your current notice period and salary expectations.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sweetgum Computer Services.